CSE Seprol's Quality Policy Statement

"It is the policy of CSE-Seprol Limited to supply products and services in accordance with customers' and market requirements."

To assist in achieving this aim a quality system has been established to ensure that a logical and systematic approach is used in the attainment of the desired quality.

This is augmented by all employees contributing their knowledge, experience, enthusiasm and dedication. Training, education and individual development are provided to enable CSE-Seprol Limited to enhance its products through innovation and development".

Our Quality System Customer satisfaction is of prime importance. To assist in the achievement of this, CSE Seprol has established a quality system in compliance with ISO 9001:2000 and TickIT and the guidelines for the development of software, TickIT.

The quality system is registered with Lloyd's Register Quality Assurance. The systematic approach to customer satisfaction is the key to the overall culture of CSE Seprol and permeates throughout the entire organisation, from order intake through the design, development, assembly, testing and despatch processes to continuing customer support.

This culture also ensures the highest standards of performance of CSE Seprol products, including compliance with the appropriate European directives and standards, particularly for safety, electro magnetic compatibility and telecommunications.

Control of the Quality System

The quality system used by CSE Seprol was compiled in consultation with all of the employees to ensure that there was a good understanding of the operating practices. These practices were viewed against the requirements of ISO 9001:2000 and TickIT and, where necessary, adjusted, this all being done, again, in consultation with the users of the system. This approach ensures that ownership of the various elements of the quality system is accepted and conformity assured.

Control of the quality system is exercised by all employees using their skill and judgement and monitoring by supervision. Documentation is kept to the minimum in keeping with the CSE Seprol's responsibilities in confirming effective control, assuring a high quality of product supplied to customers, providing long term support and discharging its legal obligations in a responsible manner.

To ensure continued conformance with ISO 9001:2000 and TickIT the quality assurance manager compiles a schedule of internal audits for all of the subject matter contained in the quality system.

The frequency of the audits is established by applying a number of factors, such as:
- historical record of conformance;
- skill and ability of the user of the system
- complexity of the system and
- potential impact on the business for non-conformance.

The senior executive and the quality assurance manager continually review the findings of internal audits and take such action as is necessary to ensure that the customer always receives the best possible product and service.

As an additional assurance to the customer, CSE Seprol uses the services of an independent, UKAS accredited, agency to confirm conformance with ISO 9001:2000 and TickIT. Lloyd's Register Quality Assurance provide this service and perform audits twice per year.

For further information on certification or any aspect of the quality system please contact the quality assurance manager.

Scope of Lloyd's Registration

Our Quality Management System has been approved by Lloyd's Register Quality Assurance to the following Quality Management System Standards

BS EN ISO 9001:2000 and TickIT
The TickIT Guide Issue 4

The Quality Management System is applicable to:-

Design, development and manufacture of data acquisition equipment and control and telemetry products, remote terminal units, signal conditioning equipment and approved modems. Software development in accordance with TickIT.

Our Certificate Number is LRQ 0962170/B please click here to view the certificate.

Certificate Number LRQ 0962170/B